Comparative Study on Different Multi-Criteria Decision Making Tools in Software project selection scenario

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Santanu Kumar Misra
Amitava Ray


The methods that are usually employed to select the Enterprise Resource Planning (ERP) software package are tedious and inefficient. Selection of inappropriate software packages can lead to complexity and overrun cost which affects the organisation in the long run. This paper mainly focuses on (i) Software evaluation criteria (ii) Comparison between different methods and, (iii) Sensitivity Analysis model to assist the decision-makers to choose efficient software packages. The comparative study facilitates selection of robust software along with the best methodology employed. Four methods have been selected for comparison: Analytic Hierarchy Process (AHP), Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), Combination of DEMATEL and TOPSIS and Complex Proportional Assessment (COPRAS). In addition to this, a mathematical model known as Sensitivity Analysis is conducted to rate the software packages based on index value. The approach is modeled to assist the decision-makers in selecting the appropriate software packages. A numerical application at the end illustrates the proposed methodology.


Keywords: AHP, DEMATEL, TOPSIS, COPRAS, Sensitivity analysis, ERP.


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