“THE IDENTIFICATION OF RIGHT INFORMATION SYSTEM IN THE RETAIL SECTOR FIRM”

Pooja Shrimali, Tarun Shrimali, Chetan Mali

Abstract


Business information is a crucial asset for the management in a retail organization which cooperates in decision making, operational executions, and technological advancement etc. The Information is required to be processed through database so the selection and identification of right Information System are required as per the nature of the retail organization. There are various types of Information System (IS) as Customer Relationship Management System, Management Information System, Enterprises Resource Planning, Decision Support Systems, corporate website etc. It is studied in this report that which type of IS fits in a large sized organization in the retail sector. The analysis of each IS explored representing the significance, applications, and implication into the selected criteria. It is observed that each IS has some specialty which meets the exact requirements of business in different segments. Moreover, the justified identification of IS understood through research study and analysis. The identification of right IS selection is well processed under a proper research design which concludes effective outcomes for the research objectives.

Keywords


Retail Industry, Information System (IS), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Decision Support Systems (DSS), Selecting Information System

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DOI: https://doi.org/10.26483/ijarcs.v9i2.5683

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