Adoption of ICT Practices and Its Effect on Employee Job Satisfaction in County Governments of Kenya: A Case Study of Nakuru County

Abstract

The main purpose of the paper was to assess adoption of information communication and technologies practices and their effect on job satisfaction among employees in county government. Using a five point likert questionnaire data was collected from 167 employees of Nakuru County government. Findings from multiple regression model indicated that communication technologies, computerized financial system and computerized human resource had significant and positive effect on job satisfaction. However, it was revealed that the county governments lacks a computerized financial system which assists them to increase their efficiency and effectiveness in utilizing auditing services Based on the results, the study indicated that the existence of a computerized financial system that serves the public faster and easier as well as making decision faster is in doubt. It is therefore necessary for the county to adopt computerized financial system.

Keywords: Communication Technologies; Computerized Financial System and Computerized Human; ICT; Job Satisfaction