Information and Communication Technology in Banking Sector: Nigeria and United Kingdom Comparative Study

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Kehinde O. Williams
Kolawole Ojo Adekunle

Abstract

The advent of Information Communication Technology has changed almost everything we do in life. ICT has become a major tool in banking industries and has had a revolutionary impact on how we live and perceive the world. It has transformed banking industries; this had made it possible for the banking industries to be efficient and effective in the delivery of their services to their customers. In this paper, I review the state of the art on the adoption of ICT in banking industries both in Nigeria and United Kingdom. The research shows that in Nigeria, banks are really moving fast in the adoption of ICT, except in some few areas when compared with that of UK and the problems facing Nigeria banking industries which made them to lag behind in those areas were highlighted.

 

Keywords: ICT, Internet Banking, Telephone banking

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